SHIPPING

 

AUSTRALIA

Free Express shipping on all orders over AUD$100

AUD$9.95 Express shipping on all orders under AUD$100

NEW ZEALAND

Free DHL Express shipping on all orders over AUD$200

AUD$25 flat rate DHL Express shipping on all orders under AUD$200

REST OF THE WORLD

Free DHL Express shipping on all orders over AUD$200

AUD$35 flat rate DHL Express shipping on all orders under AUD$200

 

All international orders are shipped Carbon Neutral.

SHIPPING FAQ'S

All our online orders are dispatched from our warehouse in Melbourne, Australia

As soon as you have checked out, we process your order and then our warehouse will pick, pack and ship your order.

- Orders placed before 5pm (AEST) Mon-Fri are dispatched the next business day.

- All other orders (including orders made on weekends & public holidays) are dispatched the next business day.

Australia Delivery

All Australian orders are shipped via Australia Post Express Post with estimated delivery 1-2 days from dispatch*

*Please note that these are Australia Post's estimates and delivery times may sometimes vary.

International Delivery

All international orders are shipped carbon neutral via DHL Express.  Your order will arrive within 2-4 business days from dispatch. 

Through our partnership with DHL Express, the CO2 emissions of an international shipment are calculated based on the shipment's weight and distance travelled.  

We then make a corresponding contribution to a climate protection project through the purchase of carbon credits from verified and high quality projects, thus neutralising the shipment’s CO2e emissions.

The calculation and offset of our carbon emissions is annually verified by SGS, an independent auditor.

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can keep a close eye on your order.

All orders are shipped from Australia.  Depending on the destination country, you may be required to pay duties and taxes on your order.  This is determined and applied by your local customs.  We are not responsible for your local duties or taxes.  Please check with your local customs office for rates.