SHIPPING

 

AUSTRALIA

Free Express shipping on all orders over AUD $100

AUD$9.95 Express shipping on all orders under AUD $100

NEW ZEALAND

We enlist the services of DHL Express, Toll, Fed-Ex and UPS for our New Zealand shipments.

Free shipping to NZ on all orders over AUD $150

AUD$30 flat rate shipping on all orders under AUD $150

Estimated delivery timeframe 2-4 business days

REST OF THE WORLD *

We enlist the services of DHL Express, Fed-Ex and UPS for our international shipments.

Free shipping on all orders over AUD $300

AUD$40 flat rate shipping on all orders under AUD $300

Estimated delivery timeframe 3-5 business days

* United States, EU, UK, Singapore, Malaysia

SHIPPING FAQ'S

All our online orders are dispatched from our warehouse in Melbourne, Australia

As soon as you have checked out, we process your order and then our fulfilment team will pick, pack and ship your order.

- Orders placed before 5pm (AEST) Mon-Fri are dispatched the next business day.

- All other orders (including orders made on weekends & public holidays) are dispatched the next business day.

Australia Delivery

All Australian orders are shipped via Australia Post Express Post with estimated delivery 1-2 days from dispatch*

*Please note that these are Australia Post's estimates and delivery times may vary.

International Delivery

All international orders shipped via tracked express courier.
Estimated delivery to NZ is 2-4 business days from dispatch.
Estimated delivery on all other international shipments is 3-5 business days from dispatch.

Please note that due to the effects of COVID-19 delivery times may vary slightly.

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can keep a close eye on your order.

All orders are shipped from Australia.  You may be required to pay import duties, taxes and charges that are not included in the item price or shipping fees. These charges are determined by your local customs and are the buyer's responsibility. If you refuse to pay these charges, resulting in the shipment being returned to us, your order will be refunded less a 25% restocking fee and the shipping cost incurred by us.

To learn more about your countries taxation rates please contact your local customs office.